five minute post

I am amazed that anyone reads my blog. Amazed and humbled and grateful.

Granted, my little space here is free for you to visit. My posts are short and written at a fourth-grade level (a knock on my own skill, not your reading ability), so they are a breeze to read and understand.

But with so many other options of blogs and websites to read, I find it flabbergasting and flattering that you choose to spend time on mine.

I woke up a little later than I wanted to, so I only had five minutes to post this morning and I could not think of a better way to spend those five minutes than to pause and recognize how remarkable it is that you are reading this.

I appreciate each and every one of you, my readers. Attention is one of the most valuable commodities today, and certainly it is the most valuable in Internet-land. I want you to know that I appreciate you and the time you spend, short though it may be, reading what I write on a nearly daily basis.

Thank you!

dollar shave club

www.dollarshaveclub.com

 

It does not get much better than this, folks.

You can spend millions of dollars with big, fancy marketing firms if you want to. But all of that money will not garauntee you 3 million youtube views or any sales.

I caught the virus, watched the video and am now a member of Dollar Shave Club. And I am not alone, And, most importantly, Mike did not have to spend obscene amounts of money to market his idea.

It is a new day, are you prepared to leap?

the circle is round

It may sound like I am stating the obvious here, but the circle is round. Further more, it has no end.

Before the Internet, television, radio, billboards and even pamphlets, there was word of mouth.

Someone found something awesome and told everyone else about it.

Technology has been steadily changing the way consumers and companies tell others about interesting products and services, but the heart of the action has stayed the same. Think of it as the difference between standing in the middle of Times Square and saying something, yelling something, yelling something through a large plastic cone, yelling something through a microphone hooked up to an enormous sound system.

People all over the world talk about social media as if it is some sort of marketing revolution. As if social media is allowing us to do something new. Yes, the scope and method have both changed. But at the core, we are doing the same thing we always have: Telling the people around us about things we like.

I went to a hippy-dippy private school for grades 1 – 3 where we sang lots of songs. One of which was about friends, and it goes like this (to be sung in rounds):

“This circle is round, it has no end/ That’s what it’s like to make new friends”

And that is how I have come to think about what marketers are now calling “Word of mouth marketing.”  We have always shared things we like with people we like, now we just have an incredibly large and fast electronic pipeline uniting our network.

Television gave companies ultimate control of what was pushed to consumers. The Internet has brought us further around on our circle by connecting more people than ever before in the history of the planet. Information and ideas can now flow freely around the globe in a way our ancestors never could have imagined. The urge to share those bits of knowledge and creativity has always been there, we are just doing it again. And on a whole new scale.

The question should never be what is next. The question should always be, where on the circle are we?

an aside on great websites

It is difficult to put a value on a truly great website.

A company or product might have the best television or even social media marketing around.  But if the website is frustrating, difficult or dull, everything else goes out the window.

The interaction a company website can provide can still be special and engaging in ways that Facebook cannot.

As far as personal investment websites go, Vanguard..com is at the top of the heap.  I invest with several different companies, and Vanguard blows them all out of the water.  Their website is user friendly, clean and easy to navigate.

I actually got joy from using it to open a Roth IRA for my wife this weekend.  It is that clever and well-designed.

I cannot remember a television ad ever making me feel as good as using a my favorite websites does.

credibility

Is there a better way to lose credibility on the internet instantly than to adorn your website with ads?

Facebook and Google may not have to worry much, but when I visit a new website jammed with hidden ads and pop-ups I am turned off immediately.  Instead of staying to become a customer, fan or member, I leave as fast as my mouse can find the “back” button on my browser.

These types of ads accost my attention and test my patience.  Most damaging of all, a website filled with ads makes me think the owner is more interested in ad revenue than creating a meaningful relationship with me.

And if there is a better way to lose credibility instantly on the internet, it is probably to be the company advertised in excessive banner ads and pop-ups.

Consumers can now be choosier than ever before, so it is befuddling to see many companies put in the hard work it takes to get noticed, only to squander tribe-building opportunities by opting for the quick and easy click, page view or sale.

The internet has given consumers and wannabe tribe members easy access to thousands of companies that treat their customers with dignity and respect.  Clever consumers no longer need to waste time and energy on websites we can quickly qualify as more interested in fast profits than providing a positive customer experience.

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